User Personal Account

The Guide provides information about the User Personal Account during a trial and operational period.

The User Personal Account is a user space that includes a cloud web-interface,
which enables users to:
  • manage all user Cloud resources (servers, drives, IP addresses, etc.);
  • control your cloud account balance and funds;
  • analyze your costs for cloud services;
  • refill your balance via your credit card;
  • create requests and communicate with the support team.

Glossary

Term Description
Administrator An employee who has access to the Billing System.
User The Cloud customer who signed the Cloud Resources Agreement.
Plan A set of cloud services that are offered at defined prices.
Cervice Cloud resources that the Customer uses and for which the Cloud Services Provider charges the Customer.
Cloud The commercial cloud platform (Cloud) is a hardware / software system, which provides Customers with a set of cloud services as IaaS (Infrastructure as a Service).
Trial period Time period during which cloud services are offered free of charge so that the Customer can test and evaluate the cloud resources.
Operational period Time period during which the Customer pays for the Cloud services on a regular basis.

1. Start Working

1.1. Registration

Open the Cloud Personal Account authorization page, select the Registration tab. Enter the required information, check the I have read and agree to the Terms and Conditions box, check the I agree that my personal data will be processed box. If you do not check these boxes, the Continue button stays disabled. Confirm that you are a human by checking the I’m not a robot box (Figure 1).

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Figure 1. Registration

Note

If the System does not track any activity within 2 minutes, the System will require a recertification.

Click on the Continue button.

A new Personal account has been successfully registered. A confirmation email is sent to the indicated email address. If you have not received the email, please click on the Send a confirmation email again button or contact the Administrator. Otherwise, your account will stay inactive. Follow the link in the registration email to activate your Personal account.

1.2. Selecting User Interface Language

In the top right corner of the page, click on the user name and click on the language icon. Select the necessary language in the drop-down menu (Figure 2).

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Figure 2. Intarface language

1.3. User Sign In / Sign Out

Open the Personal Account authorization page, select the Sign in tab. Enter your login and password and click on the Sign in button (Figure 3-3.1).

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Figure 3. Sign in

To sign out, click on the user name in the upper right corner of the page, and select the Sign out option.

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Figure 3.1. Sign out

1.4. User Password Recovery

Open the Cloud Personal Account authorization page, select the Sign in tab. In the lower part of the form, find the Forgot password? link and click it (Figure 4).

A password recovery window appears. Enter your email address in the dialog window and click on the Send button. The system will send a corresponding email to the specified email address.

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Figure 4. Password recovery

2. User Account Settings

Click the user name in the top right corner of the page and select the Account Settings option in the dropdown list (Figure 8).

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Figure 8. Assount settings

An auxiliary form to edit user account settings opens (Figure 9).

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Figure 9. Settings form

2.1. Change User Password

Click the user name in the upper right corner of the page and select the Account Settings option in the dropdown list. Fill in the fields in the Reset Password section and click on the Change password button (Figure 10).

Note

To prevent your passwords from being hacked, we recommend that you to use a password that includes at least six symbols including characters (upper and lower case) as well as digits.

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Figure 10. Change user password

2.2. Notification Settings

Click the user name in the upper right corner of the page. In the drop-down menu, select the Account settings option. To subscribe / unsubscribe from various notifications, find the Notification settings on the page and move sliders to a desired position. Click on the Save changes button (Figure 11).

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Figure 11. Change user password

2.3. Add Funds for Private Persons

Open the Main page in the Cloud Personal account.In the top right corner of the page, click on the user name and select the Add funds option. Or select the Main item in the sidebar menu and click on the Add funds link in the Account balance section (Figure 12).

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Figure 12. Add funds

A page opens where you need to enter the amount of funds that you plan to add to your Cloud account. Click on the Make payment button.

A special form opens where you need to enter your credit card details, specify your email address if you want the Billing system to send you an electronic receipt and click on the Make payment of… button (Figure 13).

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Figure 13. Card payment

2.5. Automation Payment Settings

Click the user name in the upper right corner of the page. In the drop-down menu, select the Account settings option. Select the limit and the sum of the widrawal in the Auto payment section and click on the Save button (Figure 14).

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Figure 14. Autopayment

2.6. Changing the Locale

Click the user name in the upper right corner of the page. In the drop-down menu, select the Account settings option. Select tha period of charge and locale in the Account section and click on the Change locale button (Figure 15).

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Figure 15. Changing the locale

2.7. Changing Contact Data

In the top right corner of the page, click on the user name and select the Account settings option. In the Personal information section, change the necessary data and click on the Change data button below (Figure 9).

3. Personal Account Overview

The chapter describes the main UI items and functionality that the Billing system provides to private persons and companies (Figure 16).

The Main page contains the following UI elements:

  1. Sidebar:
  • Main;
  • My Cloud;
  • Services;
  • Statistics;
  • Transactions;
  • Support;
  • News.

2. Info unit that displays additional functionality depending on the selected menu item; 3. An auxiliary form that displays additional content that depends on the selected menu item.

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Figure 16. Main page

4. My Cloud

In the side bar, select the My Cloud / Skyline menu. A page that displays the OpenStack Horizon/Skyline web dashboard opens. For detailed user guide on working with the OpenStack Horizon web dashboard, please see OpenStack Horizon User Guide Skyline User Guide (Figure 17-18).

Note

To activate your SkylineOpenStack Horizon account, you need to follow the link in the additional message when you registered your Cloud Personal Account.

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Figure 17. Openstack console

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Figure 18. Skyline console

5. Services List

In the sidebar, select the Services menu. A page opens that displays the Services included in your current plan table (Figure 19).

To change a list of services, please contact the Administrator of the Billing system.

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Figure 19. Services

6. Statistics

In the sidebar menu, select the Statistics item. The table displays all Cloud resources that were used. To view resources statistics for a certain time period, click a corresponding link (Week, 2 weeks, Month, Year) in the right part of the page (Figure 20).

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Figure 20. Statistics

To customize the time period, click on the calendar icon in left part of the page. In the displayed calendar windows, select the necessary time period. The table will automatically update and show transactions history.

You can generate a statistics report in various formats. To request a report, click on the drop-down list and select the necessary format option (Excel, PDF, TSV), then click on the Request report button (Figure 21).

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Figure 21. Report

7. Transactions

In the sidebar menu, select the Transactions item. A page opens that displays a list of the latest transactions. To view transactions history for a certain time period, select a corresponding link (Week, 2 weeks, Month, Year) in the right part of the page (Figure 22).

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Figure 22. Transactions

To customize the time period, click on the calendar icon in left part of the page. In the displayed calendar windows, select the necessary time period. The table will automatically update and show transactions history (Figure 23).

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Figure 23. Transactions history

8. Support

In the side bar, select the Support option. A tech support form opens that contains the following fields:

  • Subject dropdown list - select the question category;
  • Send copy - enter additional email addresses;
  • Your email – displays your current email address that you use to log into your Personal account;
  • Message - enter additional information if necessary.

Click on the Send message button to send a request to the technical support team (Figure 24).

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Figure 24. Support form

9. News

In the sidebar, select the News menu. The page lists all the company news. To view a full text of the news, click the link Read more… at the end of the article (Figure 25).

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Figure 25. News